Refund & Returns Policy

Due to the intangible and irreversible nature of the digital assets (Payment Gateways, Aged Accounts, PVASMM Infrastructure) provided by GetPVASMM, we have a strict policy regarding refunds and returns.

1. The “No Refund” Policy

Because we hand over 100% full ownership of the digital assets to you, we cannot verify if the credentials have been compromised, copied, or flagged by your local IP after delivery. Therefore, we cannot accept “returns” or process refunds for delivered goods.

2. Strict Replacement Warranty

While we do not offer refunds, we stand behind the quality of our manually verified infrastructure. We offer a Replacement Guarantee under the following specific conditions:

To claim a replacement, you MUST meet our strict Operational Security (OpSec) requirements:

• You must log in using a premium Anti-Detect Browser (e.g., AdsPower, Dolphin Anty, GoLogin).
• You must use a high-quality 4G Mobile Proxy or Static ISP Residential Proxy that strictly matches the geographic location of the purchased asset.
• You must report the issue to our support team within 24 hours of receiving the credentials.

3. What is NOT Covered by Warranty

GetPVASMM provides the infrastructure, but we cannot control the algorithms of third-party platforms (Meta, Google, TikTok, Stripe) or your media buying practices. Replacements will NOT be issued if:

• The account gets banned after you have successfully logged in and started launching ad campaigns or linking payment methods.
• You log in using a cheap datacenter VPN (e.g., NordVPN, ExpressVPN) or a public IP address.
• You immediately change the passwords, recovery emails, or 2FA settings without properly warming up the account first, triggering a platform security lockdown.
• The asset faces a restriction due to policy violations, rejected ads, or fraudulent activity initiated by you.

4. Order Cancellations

Orders can only be canceled and refunded if the cancellation request is made before the delivery process has been initiated.

• For instant delivery items, cancellation is not possible once payment is confirmed.
• For custom enterprise setups or bulk orders that require 24-48 hours processing time, you may request a cancellation within the first 6 hours of payment. Once our team begins manually verifying the assets, the order cannot be canceled.

5. Fraudulent Chargebacks

We log all delivery proofs, IP accesses, and email handovers. Any attempt to file a fraudulent chargeback or dispute through your bank or crypto gateway after successfully receiving our working digital assets will be met with severe consequences:

• Immediate and permanent ban from the GetPVASMM marketplace.
• Your details will be shared with our network of digital vendors to prevent future fraud.
• We reserve the right to forcefully lock, recover, or report the delivered digital assets.

6. How to Request a Replacement

If you experience an issue on your first login and believe you qualify for a replacement, please reach out to our support team immediately. Be prepared to provide screenshots of the error and proof of your proxy/anti-detect browser setup.